CANCELLATION: It's important to provide at least a 48-hour notice if you need to cancel your appointment to avoid any cancellation fees. Please keep in mind that last-minute cancellations may result in being charged the full amount for the service.

LATE: It's important for clients to arrive on time and prepared for lash or brow services. If a client is more than 15 minutes late, they may need to reschedule their appointment, and a late fee may be applicable for rescheduling.

NO SHOWS: Understood. It's important to note that if you miss an appointment without prior notice, a 100% service fee will be charged to your credit card account. To avoid this fee, it's necessary to cancel or reschedule your appointment at least 48 hours in advance.

For new clients, it is required to provide a card to secure the appointment. No charges will be made to the card initially; it is solely for securing the appointment. However, if a new client cancels with less than 48 hours' notice or fails to show up for the appointment, the card will be charged for any applicable fees related to the no-show or last-minute cancellation.

RESULTS MAY VARY: Our lash artists are highly-skilled to give you the best results possible, but we want to remind you that everyone's eyes are unique, and the state of your natural lashes will influence the results. Your technician will work with you and inform you of the customizations that are most suitable for your beautiful eyes.

PRIVACY: Your privacy is crucial to us. All personal information collected for online booking is entirely confidential and will only be used for booking purposes and are not shared with third-parties.

PARKING: There is free street parking available on the surrounding side streets, such as Auburn Avenue, Rosemount Avenue, Via Italia, Peterborough Ave, and Dufferin Street. This should provide convenient parking options for clients.